Shipping Policy

Shipping Policy

Thank you for choosing Transomtech. Please review our shipping guidelines before placing your order.


Pre-Order Shipping Timeline

All Transducer Buddy™ units are currently sold on a pre-order basis. This means:
Your order will ship once production is complete and inventory is available.

Estimated fulfillment times will be communicated on the product page and in your order confirmation email.

You will receive an update with tracking details as soon as your order ships.

 

Shipping Regions

We currently ship across Canada and the United States.

- At this time Customers of Transomtech Canada will not be charged Duties or Tariffs on any of their purchases as we are a product of Canada. All our products are produced and assembled domestically

 

Shipping Rates

Shipping costs are calculated at checkout based on your order. Due to the current nature of cross border shipping, shipping rates are based on a flat fee and include the cost of international paperwork filing with the US. This process is in place so our customers avoid paying duties or tariffs on any Transomtech Products

Additional handling fees may apply for oversized or bulk orders. Contact us directly at (204) 293-1171 for bulk shipment pricing.

 

Order Tracking

Once your order ships, you will receive a tracking number via email to monitor delivery progress.

 

Delivery Times

Standard shipping typically takes 5–10 business days after your order leaves our facility.

Delivery timelines may vary based on your location and carrier availability.

 

Important Notes

Pre-order timelines are estimates and may change due to supply chain or production factors. We will notify you promptly of any significant delays.

Shipping charges are non-refundable unless the product is defective or damaged in transit.